24/7 Helpdesk

We operate a dedicated alarm centre and national helpdesk which is manned 24 hours, every day throughout the year.

It is NOT a call centre. There are trained staff and engineers on hand for technical support to help customers.

The CFS helpdesk team take a caring approach and have dedicated training to efficiently and confidently respond to customers, whether they are a national or smaller domestic customer. We are trained to put the customer first, understand their situation and provide caring support and effective responses.